:root{--navy:#143c51;--navy-dark:#0d2c40;--slate:#8498a5;--slate-light:#b4c0c7;--paper:#fbfaf7;--white:#fff;--radius:12px;--display:"Poppins", ui-sans-serif, system-ui, -apple-system, "Segoe UI", sans-serif;--body:"Inter", ui-sans-serif, system-ui, -apple-system, "Segoe UI", sans-serif}*{box-sizing:border-box}html,body{background:0 0;height:100%;margin:0}body{font-family:var(--body);color:var(--navy-dark);-webkit-font-smoothing:antialiased}button{font:inherit;cursor:pointer}.launcher{background:var(--navy);height:48px;color:var(--white);font-family:var(--display);letter-spacing:.1px;border:0;border-radius:999px;align-items:center;gap:10px;margin:8px;padding:0 18px 0 14px;font-size:14.5px;font-weight:500;display:inline-flex;position:fixed;top:auto;bottom:0;left:auto;right:0;box-shadow:0 2px 10px #0d2c4038}.launcher:hover{background:var(--navy-dark)}.launcher .cap{flex:none}.panel{border:1px solid var(--slate-light);border-radius:var(--radius);background:var(--paper);flex-direction:column;display:flex;position:fixed;top:8px;bottom:8px;left:8px;right:8px;overflow:hidden;box-shadow:0 10px 34px #0d2c402e}.head{border-bottom:1px solid var(--slate-light);background:var(--white);grid-template-columns:auto 1fr auto;align-items:center;gap:0 10px;padding:14px 14px 12px;display:grid}.wordmark{font-family:var(--display);color:var(--navy);letter-spacing:-.1px;font-size:15px;font-weight:600}.wordmark span{color:var(--slate)}.subtitle{color:var(--slate);grid-column:1/-1;margin-top:6px;font-size:12.5px;line-height:1.45}.close{width:30px;height:30px;color:var(--slate);background:0 0;border:0;border-radius:8px;place-items:center;display:grid}.close:hover{background:var(--paper);color:var(--navy)}.head-actions{align-items:center;gap:4px;display:flex}.new-chat,.confirm-new button{font-family:var(--body);color:var(--slate);background:0 0;border:0;border-radius:8px;padding:5px 8px;font-size:12.5px}.new-chat:hover,.confirm-new button:hover{background:var(--paper);color:var(--navy)}.confirm-new{color:var(--navy);align-items:center;gap:2px;font-size:12.5px;display:flex}.confirm-new button:first-of-type{color:var(--navy);font-weight:600}.thread{flex-direction:column;flex:1;gap:18px;padding:18px 16px 8px;display:flex;overflow-y:auto}.agent{border-left:1px solid var(--slate-light);white-space:pre-wrap;overflow-wrap:anywhere;max-width:34em;padding-left:14px;font-size:15px;line-height:1.6}.visitor{border-radius:var(--radius) var(--radius) 3px var(--radius);background:var(--navy);max-width:82%;color:var(--white);white-space:pre-wrap;overflow-wrap:anywhere;align-self:flex-end;padding:9px 13px;font-size:15px;line-height:1.5}.waiting{border-left:1px solid var(--slate-light);align-items:center;gap:5px;min-height:22px;padding-left:14px;display:flex}.waiting i{background:var(--slate);border-radius:50%;width:5px;height:5px;animation:1.25s ease-in-out infinite pulse}.waiting i:nth-child(2){animation-delay:.16s}.waiting i:nth-child(3){animation-delay:.32s}@keyframes pulse{0%,to{opacity:.25}50%{opacity:1}}.failed{border-left:1px solid var(--slate-light);color:var(--navy-dark);padding-left:14px;font-size:13.5px}.failed button{color:var(--navy);background:0 0;border:0;padding:0;font-weight:600;text-decoration:underline}.chips{flex-wrap:wrap;gap:8px;padding-left:14px;animation:.18s ease-out rise;display:flex}@keyframes rise{0%{opacity:0;transform:translateY(6px)}}.chip{border:1px solid var(--navy);color:var(--navy);font-family:var(--display);background:0 0;border-radius:999px;padding:8px 14px;font-size:13px;font-weight:500}.chip:hover{background:var(--navy);color:var(--white)}.composer{border-top:1px solid var(--slate-light);background:var(--paper);align-items:flex-end;gap:8px;padding:12px;display:flex}.composer textarea{resize:none;border:1px solid var(--slate-light);border-radius:var(--radius);background:var(--white);max-height:120px;color:var(--navy-dark);font-family:var(--body);flex:1;padding:10px 12px;font-size:15px;line-height:1.4}.full .panel{box-shadow:none;border:0;border-radius:0;top:0;bottom:0;left:0;right:0}.full .composer textarea{font-size:16px}.composer textarea::placeholder{color:var(--slate)}.send{border-radius:var(--radius);background:var(--navy);width:40px;height:40px;color:var(--white);border:0;flex:none;place-items:center;display:grid}.send:disabled{background:var(--slate-light);cursor:not-allowed}:focus-visible{outline:2px solid var(--navy);outline-offset:2px}.sr{clip:rect(0 0 0 0);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}@media (prefers-reduced-motion:reduce){.chips,.waiting i{animation:none}}.turnstile:not(:empty){padding:10px 12px 0}.booking{background:var(--paper,#fbfaf7);flex-direction:column;flex:1;min-height:0;display:flex}.booking .back{color:#143c51;font:inherit;cursor:pointer;background:#fff;border:1px solid #d9d4ca;border-radius:999px;align-self:flex-start;margin:8px 12px 4px;padding:6px 10px;font-size:13px}.booking .back:hover{background:#f2efe9}.booking iframe{border:0;flex:1;width:100%;min-height:0}